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Terms & Conditions

Terms of Agreement for online trading between Cadeau and Bliss Pty Limited (ABN 18 163 762 865) and The user of this website ("You/Your"). Your use of this Website and purchase of the Products is subject to these legally binding terms and conditions. Please read them carefully before proceeding with entering the Website. You must accept these terms and conditions to access this Website any further. The information is intended for residents of Australia only.

We reserve the right to amend this notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended.  We therefore recommend that each time you access our website you read these terms and conditions.

 

Disclaimers

The information contained on this website is provided by Cadeau and Bliss Pty Limited trading as Cadeau and Bliss. To the best of Cadeau and Bliss’ knowledge, the information is accurate and current. However, Cadeau and Bliss, employees do not make any representation or warranty as to the accuracy or completeness of the information.

 

Legal and Privacy Rules

All the information contained in this website, including the site design, graphics, and text has been copyrighted. All rights reserved.

Trade marks, brand names, product names, and company names of, or related to the products appearing on this website are the property of their respective owners. Cadeau and Bliss does not claim to own any of these trademarks nor claim that Cadeau and Bliss is related to, endorsed by, or in any other way connected or associated with these companies.

Errors and Omissions: We are not responsible for any typographical errors or inaccuracies set forth in this website. The information, prices, and discounts set forth herein are subject to change without notice.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our team at the email address info@cadeauandbliss.com.au  

Making An Order
Placement of an order constitutes entering into the terms and conditions set out in this section. Our services are provided to adults over the age of eighteen (18) years.  By proceeding to purchase through our website, you acknowledge that you are over 18 years of age.

Cadeau and Bliss will confirm your order by email. You will receive confirmation that your order has been processed and an electronic invoice. Cadeau and Bliss' agreement with you comes into existence once Cadeau and Bliss have confirmed your order and your payment has been processed.

Orders will not be dispatched until payment in full has been received.  Orders will be dispatched within 2 business days from receipt of payment. Delivery / Courier is an additional charge, calculated at time of purchase. When you order from us, we require you to provide your name, address for delivery, your email address, telephone contact and credit card details.  We undertake to take due care with this information; however, in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware.

Cancellation Of Orders
If you wish to cancel your order, please contact Cadeau and Bliss immediately via email info@cadeauandbliss.com.au. Once payment for an order has been accepted, cancellation is at the discretion of Cadeau and Bliss. 

Item Substitution

Cadeau and Bliss reserve the right to substitute a product temporarily unavailable for a product of equal or greater, quality and cost. This includes packaging and ribbon. 

Returns Policy

Our policy lasts 14 days, if 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, beverage or books cannot be returned.

Additional non-returnable items:

  • Gift cards
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

To return your product, you should contact us at info@cadeauandbliss.com.au.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Please do not send your purchase back to the manufacturer.

Refund Policy  

It is the responsibility of the customer to inform Cadeau and Bliss if a gift has not been delivered. Upon notification, we will investigate and ensure that the gift is delivered and received.

Refunds will not be given for late delivery outside our stipulated delivery guarantees. We will not be held liable for late delivery outside of our stated delivery commitment. 

In the unfortunate event that a gift has been damaged through the delivery process, we will routinely replace the gift with a no fuss. Please email us at info@cadeauandbliss.com.au to organise for the replacement gift or damaged items to be re-sent.

In the event that you would not like a replacement gift or damaged items re-sent, we will refund for the value of the total transaction or the value of the damaged items. We are committed to ensuring that your transactions with Cadeau and Bliss are processed with excellent customer service and satisfaction.

Sale of Liquor 
NSW Liquor Act 2007: It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. Use of this website signifies your agreement with our Terms and Conditions.

Transaction Currency

All transactions are processed in Australian Dollars (AUD) and include GST (Goods and Services Tax). We endeavour to ensure that our price list is current and reserve the right to amend our prices at any time. 

Privacy

We undertake to take all due care with any information which you may provide to us when accessing our website. However we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk, although we undertake to take reasonable steps to preserve such information in a secure manner.

Voucher Terms and Conditions

Unless otherwise expressly stated in the voucher or to the extent required by law: The voucher is redeemable at the applicable business(es) nominated by Cadeau and Bliss only. The voucher must be used in one transaction. The voucher cannot be redeemed for cash or used for gratuity. The voucher is non-transferable. Change cannot be given. The voucher may not be recharged or used for gift voucher purchases. Unless otherwise stated the voucher does not expire. Cadeau and Bliss does not charge a fee for the voucher. The voucher cannot be returned or refunded. Please protect this voucher as it may not be replaced if lost, stolen or damaged. Cadeau and Bliss cannot be held liable for vouchers which are lost, stolen or damaged. Cadeau and Bliss cannot be held liable to any person in connection with the voucher including as a result of any use or misuse of the voucher, any service or goods provided on redemption of the voucher or any failure of any person to provide any service or goods relating to the voucher. If any product purchased with the voucher is exchanged or refunded, any money owing to the voucher holder may be added to the balance on the voucher.  Cadeau and Bliss reserves the right to refuse to accept any voucher which it deems to have been tampered with, duplicated, damaged or which otherwise is suspected to be affected from fraud. Cadeau and Bliss reserves the right to amend these terms and conditions from time to time where it reasonably considers it necessary or desirable to do so (eg. to change the scope of the voucher service, notify of the withdrawal of the service or in the event of circumstances beyond its control). Notice of such changes may be given where reasonably possible. The voucher cannot be used with any other offer. Use of the voucher constitutes acceptance of these terms and conditions.

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