Return + Refund Policy

At Cadeau + Bliss, we take pride in curating high-quality gift hampers with care and attention to detail. If you’re not completely satisfied with your purchase, we’re here to help!

1. Returns & Refunds

Due to the perishable and customised nature of our gift hampers, we do not accept returns. However, we offer store credit under the following conditions:

+       Damaged or Defective Items: If your hamper arrives damaged or with missing items, please contact us within 48 hours of delivery with photos of the issue.

+       Incorrect Order: If you receive the wrong hamper, let us know within 48 hours, and we’ll issue store credit or arrange a replacement.

+       Non-Delivery: If your hamper hasn’t arrived within the expected timeframe, we’ll investigate and offer store credit as a resolution.

2. Refund Process

If your refund request is approved, a store credit will be issued in the form of a Cadeau + Bliss Gift Voucher for the value of your order. This can be used for future purchases on our website. Please note:

+       Store credit does not expire and can be used on any product.

+       Shipping costs are non-refundable.

+       We do not offer refunds to original payment methods (e.g., credit cards, PayPal).

3. Exchanges & Replacements

If your gift hamper is eligible for a replacement, we will send out a new hamper at no additional cost.

4. Cancellations

+       Orders can be cancelled within 12 hours of purchase for store credit.

5. How to Request Store Credit

To request a refund or report an issue, please contact us at:
📧 info@cadeauandbliss.com.au
📞 0481 44 66 55
Please include your order number and relevant photos (if applicable).

We strive to make every gifting experience delightful, and we appreciate your understanding!

 Cadeau + Bliss